Privacy
Privacy Policy
Effective date: 1 April 2025
Dora Walkow Counselling ("this practice", "we", "us") is committed to protecting the privacy of visitors to this website and prospective or current clients. This policy explains what personal information is collected, how it is used, and how it is protected, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
What information is collected
When you submit the contact form on this website, the following information is collected:
- Your name
- Your email address
- Your phone number (optional)
- The content of your message
No other personal information is collected through this website. This site does not use cookies, tracking pixels, or analytics tools that identify individual visitors.
How your information is used
Information submitted through the contact form is used solely to respond to your enquiry. It is not sold, shared with third parties for marketing purposes, or used for any purpose other than communicating with you about counselling services.
How form submissions are processed
Contact form submissions are processed by Web3Forms, a third-party form handling service. Submissions are transmitted securely and delivered to this practice's email address. Web3Forms' own privacy policy governs how they handle data in transit. No submission data is retained by this website itself.
Clinical records
Information shared during counselling sessions is treated as confidential. Clinical records are kept securely and are not shared with any third party without your consent, except where required by law or where there is a serious risk of harm to you or others. Your rights regarding clinical records are governed by the ethical guidelines of the relevant professional body and applicable Australian law.
Your rights
You have the right to:
- Request access to personal information held about you
- Request correction of inaccurate information
- Ask how your information is being used or stored
To make any such request, please contact us at reach@dorawalkow.com.au.
External links
This website may contain links to external sites. This practice is not responsible for the privacy practices of those sites and encourages you to review their policies separately.
Changes to this policy
This policy may be updated from time to time. The effective date at the top of this page will reflect the most recent revision. Continued use of this website constitutes acceptance of the current policy.
Contact
For any privacy-related questions, please contact:
Dora Walkow Counselling
115 Elder St, Lambton NSW 2299
reach@dorawalkow.com.au
+61 413 284 142